Btbet Terms & Conditions – Know Before You Use the Platform

1 General Terms & Conditions

Btbet is an online betting platform serving users in Bangladesh. The platform offers betting on cricket, football, tennis, kabaddi, and much more. By using btbet, you confirm that:

• You must be at least 18 years old and are using this service of your own free will.
• Online betting is legally permitted in the country or region where you reside.
• You agree to comply with all of btbet's Terms & Conditions.
• All information provided in your account is truthful, accurate, and up to date.
• You are betting on your own behalf, not for or on behalf of any third party.

Btbet reserves the right to deny any individual access to their account at any time and without cause — particularly if it is believed that the user has violated or attempted to violate these Terms & Conditions.

2 Account Registration & Management

To use btbet's services, you need a personal account. Please keep the following in mind when registering:

• Each person may only open one account. Holding multiple accounts is strictly prohibited and may result in account closure.
• The mobile number, name, and other details provided at registration must be accurate. Providing false information may result in account closure and forfeiture of any winnings.
• Keep your account password strictly confidential. Sharing it with anyone else is strongly discouraged.
• If you notice any suspicious activity on your account, contact btbet support immediately.
• KYC verification must be completed before your first withdrawal. This may require a copy of your national ID or passport.

3 Betting Rules

All users must follow certain rules when betting on btbet. These rules apply equally to everyone:

• The minimum stake per bet is ৳10. Maximum limits may vary depending on the match and event.
• Once a bet is confirmed, it cannot be changed or cancelled — unless a cash-out option is available, in which case you may use it.
• If a match is cancelled or incomplete, btbet will settle the bet in accordance with its own rules.
• If an event in an accumulator bet is cancelled, it will be treated as a "push" and the remaining selections will stand.
• Odds change quickly in live betting. The latest odds will be displayed before your bet is confirmed, and the bet will only be accepted once you agree.
• Btbet reserves the right to void bets placed at incorrect odds due to a technical error.

If there is any suspicion of fraud or unfair practices in betting activity, btbet may investigate the account and suspend it if necessary.

4 Payment & Withdrawal Policy

The following rules apply to all financial transactions on btbet:

1. Deposit: Deposits can be made via Mobile Pay, Nagad, Rocket, or bank transfer. The minimum deposit is ৳100.
2. Withdrawal: The minimum withdrawal is ৳200. Withdrawals can only be made to the mobile number used to register your account.
3. Processing Time: Mobile Pay and Nagad transfers typically take 15 minutes to 2 hours, while bank transfers may take 1–3 business days.
4. KYC Verification: Identity verification is mandatory before your first withdrawal.
5. Currency: All transactions are processed in Bangladeshi Taka (৳).

5 Bonus & Promotion Terms

Btbet offers a range of bonuses and promotional offers. Before claiming any offer, please keep the following conditions in mind:

• Welcome Bonus: New users can receive up to a 100% bonus on their first deposit. A specific wagering requirement must be met before the bonus can be withdrawn.
• Wagering Requirement: Bonus amounts can generally be withdrawn after completing a 5x–10x turnover requirement. Each promotion has its own specific terms.
• Validity: Bonuses must generally be used within 30 days. Any unused bonus will be automatically forfeited once the period expires.
• Restrictions: Each user is entitled to a promotion once only. Misuse of bonuses may result in account closure.
• Odds Requirement: When betting with a bonus, a minimum odds requirement applies. The specific odds threshold is stated in each promotion.
• Referral Bonus: Referring a friend earns a bonus for both of you — however, the bonus is only activated once your referred friend makes a deposit and places a bet.

6 Responsible Betting Policy

Btbet believes betting should be a form of entertainment — never a source of financial stress or addiction. To support this, we offer a range of tools and features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can exclude yourself from betting, either for a set period or permanently.
• Cooling-Off Period: Your account can be temporarily deactivated for anywhere between 24 hours and 30 days.
• Reality Check: Periodic reminders will be sent to help you keep track of how long you've been betting.

If you feel your betting is getting out of control, contact btbet support right away. We are always here to help.

7 Privacy & Data Protection

Btbet takes the protection of your personal information very seriously. Full details on how your data is collected and used can be found in our Privacy Policy. In summary:

• Your personal information is never sold to third parties.
• Your information is stored for identity verification and fraud prevention purposes.
• All data is transferred securely via SSL encryption.
• Information may be shared with government authorities when required by law.

8 Account Suspension & Closure

Btbet may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any part of these Terms & Conditions.
• Opening an account with false or inaccurate information, or submitting fraudulent documents during KYC.
• Holding multiple accounts or using another person's account.
• Evidence of match manipulation, system hacking, or any other fraudulent activity.
• Suspicion of money laundering or any other illegal financial activity.

If your account is closed with a valid remaining balance, it will be verified and refunded. However, if closure is due to a terms violation, all bonuses and winnings from flagged bets may be forfeited.

9 Dispute Resolution

Any dispute with btbet will be resolved through the following process:

1. Contact the btbet support team first. Most issues are resolved within 24–48 hours.
2. If your issue is not resolved through support, you may submit a formal complaint via email. btbet will respond within 7 business days.
3. In the event of a dispute over a bet outcome, btbet's decision shall be final, provided it is made fairly and transparently.
4. If a technical error causes an incorrect result to be displayed, it will be corrected.

10 Policy on Changes to Terms

Btbet reserves the right to update these Terms & Conditions at any time. When changes are made:

• Updated terms will be published on the website with the effective date clearly stated.
• For significant changes, you may be notified via SMS to your registered mobile number or by email.
• Continued use of the site after updated terms have been published will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.